Dream Dwellings

Privacy Policy

Privacy Policy for PCP Car Claims

Introduction

Welcome to PCP Car Claims! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle data when you interact with our website, applications, services, and products at https://pcp-car-claims.dreamdwellings.net (hereafter referred to as “our platform”). Our policy is designed to comply with various international privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparancy and Accountability Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy covers all aspects of our platform, including:

  1. Our official website: https://pcp-car-claims.dreamdwellings.net
  2. Mobile and desktop applications associated with our services
  3. Online services and products offered through our platform
  4. Interactions between authorized users and our systems

Important Note: This policy does not extend to third-party platforms, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile settings.
  2. Payment Information: Credit card numbers, payment history, and billing addresses required for transaction processing.
  3. Financial Information: Data related to your financial status or transactions, including bank account details (if provided).
  4. Purchase Information: Items you buy from us, purchase frequency, and related details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information collected from your mobile devices when using our apps.
  6. Location Data: Your geographical location data if you choose to share it or use location-based services on our platform.
  7. Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  8. Social Media Information: If you interact with us via social media platforms, we may collect data from those accounts (with your consent).
  9. Product Information: Details about the products you view or purchase on our platform.

We gather this information through multiple sources: user input forms, online interactions, browser and device settings, analytics tools, and third-party service providers. Additionally, some personal data may be shared with us by third parties following their respective privacy policies.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, such as allowing you to log in.
  2. Preference Cookies: Used to remember settings and preferences, like language selection.
  3. Analytics Cookies: Help us understand user behavior on our site, enabling us to improve its performance and content.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data for various periods, depending on the purpose it was collected:

  • Essential Data: Retained as long as necessary to fulfill the purpose of collection, such as account information.
  • Transaction Data: Kept for financial record-keeping and tax requirements (as per legal obligations).
  • Analytics Data: Stored for a limited period to support our understanding of user behavior.
  • Marketing and Communication Data: Retained until you withdraw consent or choose to unsubscribe.

When no longer needed, we securely delete or anonymize the data, ensuring it is permanently removed from our systems.

Your Rights (Depending on your location)

In accordance with applicable laws, users in certain regions have specific rights regarding their personal data:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data where there are no valid grounds for retaining it.
  • Restriction: Limiting our use of your data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your requests as quickly as possible and within the time frames mandated by law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, concerns, or requests related to privacy:

We value your trust in handling your personal information. This policy demonstrates our commitment to protecting your data and ensuring transparent practices.